Privacy Policy

1. Information We Collect

We collect information from you in the following ways:

A. Information You Provide

• Account Information: Name, business name, email address, phone number, password, and profile details.
• Business & Financial Data: Financial records, accounting data, transaction histories, performance metrics, budgeting information, uploaded files, and other analytics-related inputs.
• Support & Communication: Emails, chats, support requests, survey responses, and feedback.

B. Information Collected Automatically

• Usage Data: IP address, browser type, device information, pages viewed, time spent, application logs, and interaction patterns.
• Mobile Device Data: Device model, OS version, app performance data, and crash logs.
• Cookies & Tracking Tools: We use cookies, web beacons, and similar technologies to operate, improve, and personalize the Services.

C. Information from Third-Party Integrations

If you connect external services (e.g., accounting software, banking data providers, CRM systems), we may receive business or financial data authorized through those integrations. You can revoke access at any time.

2. How We Use Your Information

We use collected information to:

• Provide and maintain the Services
• Generate financial analytics, dashboards, and insights
• Improve platform performance, security, and user experience
• Customize analytics, content, and recommendations
• Process payments and manage subscriptions
• Communicate about updates, support, and service-related matters
• Protect against fraud or unauthorized access
• Comply with U.S. legal, regulatory, and tax obligations

We do not sell your business or financial information.

3. How We Share Information

We may share information with:

A. Service Providers

Third parties that help us operate the Services, including:

• Cloud hosting platforms
• Analytics tools
• Payment processors
• Email and communication partners

These providers must protect your information and may only use it to perform services for us.

B. Third-Party Integrations

If you authorize integrations, we share data as needed to provide the connected functionality.

C. Corporate Transactions

If we undergo a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.

D. Legal Obligations

We may disclose information if required by U.S. laws, regulations, subpoenas, or court orders, or to defend our legal rights.

4. Data Security

We use industry-standard administrative, technical, and physical security measures, including:

• Encryption in transit and at rest
• Role-based access controls
• Secure data storage and API protections
• Regular security assessments

No method of data transmission or storage is 100% secure. We strive to protect your information but cannot guarantee absolute security.

5. Data Retention

We retain your information as long as necessary to:

• Provide the Services
• Meet contractual requirements
• Fulfill legal and regulatory obligations

You can request deletion of your account or data at any time.

6. Your Rights and Choices

Depending on your state of residence, you may have certain privacy rights under laws like the California Consumer Privacy Act (CCPA/CPRA) or other U.S. state privacy laws. These may include the right to:

• Access the personal information we hold about you
• Request correction or deletion
• Opt out of certain data sharing
• Receive a portable copy of your data
• Limit the use of sensitive information (if applicable)

We will not discriminate against you for exercising your rights.

To submit a request, contact us at admin@getclear.io.

7. Cookies & Tracking Technologies

You can modify your browser or device settings to block or manage cookies. Note that disabling cookies may impact the functionality of the Services.

8. Children's Privacy

Our Services are designed for business use and are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. International Users

Although GetClear is based in the United States, users outside the U.S. may access the Services. If you use the Services from outside the U.S., you acknowledge that your information will be processed and stored in the United States, where privacy laws may differ from those in your country.

10. Third-Party Links

The Services may include links or connections to third-party sites or tools. We are not responsible for their privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date indicates the latest version. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.